BroadSpire's Five Nines Hosting service is a unique hosting platform comprised of geographically dispersed data centers, high availability server architecture, advanced networking, and the people, processes and methodology to guarantee 99.999% continuous availability for your hosted applications. In short, this is the best way to safeguard against a loss of revenue, loss of productivity, or loss of confidence that is most often the result of 'downtime.'
E-businesses, financial institutions, ASP's, and others are finding that their business success depends heavily on their Web sites. Our Five Nines hosting service provides a full free month if we fail to live up to the following guarantees:
Client will have less than 24.192 seconds of downtime in a 28-day month
Client will have less than 25.92 seconds of downtime in a 30-day month
Client will have less than 26.784 seconds of downtime in a 31-day month
One full month of service will be credited to the Client for any failure to perform.
Forrester Research recently estimated that for a Company to build their own hosting platform capable of delivering 99.999% reliability would cost at least $6 million to set up, and $3 million per year to maintain. BroadSpire has already invested significant capital in the distributed hosting architecture and technology, and has spent many years refining its operations to create the Five Nines Hosting Service so that you don't have to. Combine this with BroadSpire's 9 years of profitability and you have a platform that is rock-solid, extremely effective, and significantly cheaper than a do-it-yourself solution.
Five Nines is a complete, turnkey solution built using Probabilistic Risk Assessment (PRA) methodology to ensure your company and its applications achieve the desired level of uptime. Simply put, BroadSpire's engineering team will:
- Work closely with you to determine the best architecture for your application.
- Obtain all of the hardware and software required, and install your infrastructure in at least two of BroadSpire's globally diverse data centers.
- Provide your engineers with access to the environment to install your applications and Web sites, and provide training (if necessary) on the content replication or synchronization tools provided.
- Run end-user performance tests to determine benchmarks that will be used for ongoing monitoring and management purposes.
Once live, BroadSpire will provide the ongoing hardware, operating system and Web server management and monitoring to continually assess the environment for necessary changes to keep end-user performance at peak levels.
Service Details
Five Nines gives you a robust infrastructure upon which you host your applications and an engineering team that complements your own. Each Five Nines hosting service customer has access to:
- Dedicated Technical Account Team with weekly reporting
- 24x7x365 HASP 'Platinum' Level Support
- 99.999% guaranteed uptime with proactive credit policy
- Multiple sets of dedicated, managed server farms servers in multiple BroadSpire data centers
- Initial and ongoing performance testing and monitoring
- Global Load Balancing
- Advanced Clustering Technology
- Content synchronization technology (staging to production)
- Application, database and content administration and management
- Disaster recovery planning and implementation service
If your business depends on its Web presence, Five Nines hosting could be the ideal solution. Please call or email us to arrange a consultation and assessment.
