POP Mailboxes
In addition to mail forwarding options, email can be retrieved from POP mailboxes using a program like Eudora. You have access to one master POP account and 5* (or more) additional POPs.
You will need an Internet access account to access the Internet. You will also need to use your local ISP's SMTP server address to send mail. If you can use a special mail program like Eudora you might be able to specify a different return address.
** Important **
If your hard disk allocation is near or at capacity, you will not be able to receive POP email. We highly recommend that you do not let your disk space get close to the maximum limit. You can easily monitor your disk space usage within your Control Panel.
The Master POP Account
By default, all email addressed to your domain is forwarded to the default mail forwarding address provided at the time of order. As such, email addressed to anyone@yourdomain.com will be forwarded to your "real" email address. An alternative to having mail forwarded is to retrieve mail from POP mailboxes.
To recap, the master POP account is merely an alternative to the default mail forwarding address. If you have us remove the default mail forwarding address all that was normally forwarded to that address will be held in the master POP account. The five additional POP accounts allow for more privacy in retrieving email to specific addresses.
To retrieve email from the master POP account, you must first have the default forwarding address removed. By removing the default mail forwarding address, all mail addressed to your domain can be retrieved from the master POP account rather than being forwarded. The additional POP accounts are for specific aliases which require their own private mail box. Use the following settings to configure your mail program to access the master POP account:
POP Account: <userid>@yourdomain.com
SMTP Server: (use the SMTP server provided by your ISP)
Substitute your account userid above. Your master POP account password will be the same as your web account password.
Configurable POP Accounts
You can also choose to set up POP Accounts only for specific email addresses. For example, email addressed to sales@yourdomain.com could be held in a private POP mailbox and be accessed with a unique id and password.
Locate the "POP Accounts" section in Email Settings. To create a new POP account, enter the username of the new POP account. For example, if you want email addressed to webmaster@yourdomain.com to be held in a POP account, enter the username "webmaster" in the column titled, "@yourdomain". Be sure to enter a unique id and password for each new POP account as illustrated below.
@yourdomain User ID Password
For this example, the following settings would be used to access the "webmaster" POP account:
POP Account: customer1@yourdomain.com
SMTP Server: (use the SMTP server provided by your ISP)
*** Important ***
The User ID for the additional POP accounts is NOT the sameas your account userid. You need to assign unique ids and passwords for access to the additional POPs for privacy.
If you need more than the allocated number of POP mailboxes for your account please contact sales@broadspire.com
Please note that all changes made to the email settings area on your account's control panel is not effective immediately. All requests are processed during the next scheduled batch update to the system files (there are currently two email batches pr cessed daily at 10am and 6pm PST).
Additional Domain Name (Domain Pointer) Email Forwarding
By default we point any email addresses sent to your domain pointer to the address that we have on file as the default mail forwarding address for your main account. If you would like this changed, please email support@broadspire.com.
*Each of our plans includes a different number of free POP mailboxes. Additional POP mailboxes are available at a rate of $2/mo. per mailbox.
